Yes! We offer free in-home estimates. After you've visited our showroom and selected the flooring samples you'd like to see in your space, we'll bring them with us when we measure. We measure your space ourselves rather than sending a third-party measuring service, so we can see the project firsthand and provide an accurate estimate.

Yes. Basic furniture moving is included in the installation price. Additional charges may apply for unusually large or heavy pieces, or when a significant amount of furniture needs to be moved. We'll discuss any additional charges with you before installation.

Installation time varies depending on the size of the space and the type of flooring. We'll give you a realistic timeline during your consultation so you can plan accordingly.

Yes! We offer financing options to help make your flooring project fit your budget. Ask us for details when you visit the showroom.

We carry carpet, luxury vinyl, engineered hardwood, laminate, ceramic and porcelain tile, and commercial flooring options. We also offer custom area rugs, stair runners, and window treatments.

That's exactly what we're here for! Come into our showroom and we'll walk you through your options based on your lifestyle, your budget, and the specific needs of your space. We've been helping Jacksonville families make this decision for over 50 years.

Yes. We can remove your existing flooring for an additional charge, or you can have the space cleared and ready for new flooring before we arrive. When we remove the old flooring, we'll coordinate with your household trash pickup day whenever possible so it can be picked up with your regular trash. If you'd prefer for us to haul it away and dispose of it, that service is also available for an additional fee.
If you're considering doing any of the removal or preparation yourself, talk with us first so we can let you know what should be done before installation.

Not necessarily. Basic furniture moving is included with installation, but you'll need to remove small items, breakables, lamps, electronics, computers, and personal belongings before the installers arrive. Some items, such as pianos, pool tables, and other unusually large or specialty items, cannot be moved by our installation crews.

Every home and project is different, so we'll talk with you beforehand about what needs to be moved and how to prepare your space for installation.

Absolutely. You can purchase professional-quality flooring from The Carpet Tree without installation. We'll help you choose the right product for your project, but DIY customers are responsible for their own measurements, quantities, layout, and installation. Bring your measurements with you when you visit the showroom and we'll help you explore your flooring options.

Yes. We start in our showroom, where we'll help you narrow down your options based on your style, color preferences, needs, and budget. Then we'll bring your selected samples with us when we come to measure for your free estimate. Together, we'll look at them in your space, where you can see how the colors and styles work with your lighting, furniture, cabinets, and other finishes before making your final choice.