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Customer Reviews

  • Alan & Christa Swails

    We had a great experience with The Carpet Tree.  Bill and Herb are both very knowledgeable and professional.  Bill came out to our home to give us an estimate and bring samples to ensure that we chose the best carpet for our needs.  Bill went above and beyond to ensure that the carpet installation went smoothly.  The installers were professional and did an excellent job installing the carpet.  We were so pleased with the carpet installation that we had them tile our front entryway, which turned out beautifully.  We were very happy with everything from start to finish.  If you want personalized and quality service, The Carpet Tree is the place to go for all your flooring needs.  We will HIGHLY recommend The Carpet Tree.

  • Frank Frazier
    We just had The Carpet Tree folks replace all the carpet in our house. We have used Herb and Beth (owners of The Carpet Tree) over the years both for residential and commercial carpet needs and have always been very happy with the carpet and the professional service provided by The Carpet Tree.

  • Paula Leggett
    The Carpet Tree did an excellent job tiling our front porch! They are professionals and very knowledgeable about their products. Thank you, Mr. Lee.

  • Melanie Harley

    The Carpet Tree did an amazing job installing the high end vinyl plank floors in my client's home. I would highly recommend them and will use them again on future jobs. Melanie Harley, Posh Home Designs.



  • Caroline Burton
    The Carpet Tree installers are professional, punctual and perfectionists.

  • IrmaJean King

    I have to say I really enjoyed my time at Carpet Tree due to caring people who own it and Bill the salesman who helped me. Patient, helping, pleasant. The installers where here on time, nice, no bad language, not smelling of smoke, and were very professional. A lot of fun too I might add. I strongly recommend Carpet Tree.

    Irmajean King

  • Tricia May
    We had New floors and carpet put down They look beautiful we are so pleased with the work Thank you Carpet Tree excellent job!

  • Karen Copeland
     Did research on-line, and the best advise I received was to find a small family-owned carpet store. We found just that in the Carpet Tree. Herb and Beth were great! Patient and honest, we soon found the perfect carpet for out remodeled bedroom. Both came to our house to measure and brought a sample to give us an idea of what it would look like in the room. Great people to deal with, and a great carpet and installation. They kept us informed throughout the process. I waited several months before writing this to be sure of the quality and wear-ability. Looks and feels as good as the first day it was installed. We love the Carpet Tree and Herb and Beth! Blair and Karen - Jacksonville/Mandarin

  • Donnie Miles
    The staff at Faith Baptist Church offers much thanks to The Carpet Tree for carpeting our fellowship hall and hallway! Herb and Beth walked us through the process with a lot of communication, ideas, and suggestions, and everything ended up looking great. Plus, the whole project only took two days. Check them out.

  • Debbie Fachko
    After quite sometime and several flooring places I decided to use The Carpet Tree. Bill and the owner Herb were very helpful and never pushy. The installers did a fast and professional job. Either Bill or Herb called me everyday that the workers were putting down floor to check and make sure it was going well. When the job was done Bill called me and said if there was anything I was not pleased with to let him know and it would be fixed. I am very happy with my new floors.

  • Tanya Melech
    The new carpet is wonderful! My feet thank you for the soft and fluffy carpet as the cement floor was killing them! The installers did a great job. Can not wait until we get the rest of the house done!

  • Kevin & Rhonda Johns
    Thanks Herb Mynatt and Beth Shaver Mynatt for my wonderful carpet. It's so cushy and plush!!! Your installers did a great job and even vacuumed the whole house before they left!!

  • Marv Conn

    "I want to thank Herb and Beth at The Carpet Tree for all the time they put in helping us with our new floor. 

    I spoke with Beth at the Clay Chamber's Finally Friday Networking and she explained the process to me in detail. Then my wife, Karen, went to their store and look at all of the different types of tile. Once Karen had selected three tile she liked, both Herb and Beth came out to the house and showed us what the tile would look like in our home. We almost made a mistake with the grout, but Herb was able to steer us in the right direction, making the results awesome!

    Their installers were professional, arrived when they said they would and completed the project in less time than they initially estimated, despite an unfortunate rainstorm that made cutting tile difficult. The results are excellent. 

    I do not think that we would have had the excellent results we have without their help and expertise. The Carpet Tree came to me highly recommended by a friend and I will pass that recommendation on, they made the process easy, understandable and were with me the whole way from prep to the end of the install process. Thanks Herb and Beth! 

  • Gail Boylan
    I want to thank you for installing my carpets...The installers were wonderful and the final product is beautiful...It has been a pleasure working with both you and Beth.

  • Patricia Brock
    I am co-chairman of the Decorating Committee at Lake Shore Baptist Church...we recently renovated our foyers...the front vestibule and side foyers were updated with beautiful tile from The Carpet Tree. Herb and Beth are so helpful and their staff did an amazing job of installation. The church looks absolutely wonderful and we are very pleased with the result. We would definitely recommend The Carpet Tree for your flooring needs!

  • Kathy Phoebus
    Thanks for such a wonderful job you did for our office Jacksonville Pediatrics...our carpet and new flooring looks great and is so durable for our busy pediatric office.

  • Margaret Curtin
    I received such great advice and service from Beth and Herb at the Carpet Tree. I will definitely go back to them in the future when I need to replace more carpet in my home.

  • Sheree Ellingson
    The Carpet Tree does an excellent job. They laid tile in both bathrooms and on the walls of the shower. Very understanding of construction timelines and worked around my mess ups. Great company and good people.

  • Becky & Ken Ogden
    Even though we only wanted to recarpet one room, Herb and Beth gave us five star service. I definitely recommend that you go to The Carpet Tree and get an estimate before deciding what to buy. Becky and Ken Ogden/ Orange Park, Fl

  • Bob Chamberlain
    At PLUSmark, we have the opportunity to work with dozens of vendors and products. Carpet Tree is our primary flooring solution for three reasons: 
    1. Competitive Pricing with good product options
    2. Excellent installation people and results timely
    3. Herb & Beth serve us well.

  • Anthony Kohn
    Great experience shopping and buy from carpet tree.Thanks for the suggestions in picking the right products for my home.

  • Ron & Kathy Phoebus
    Shout out to the Carpet Tree for my beautiful new floor! Great job & amazing owners! July 2012